Refund policy

Shipping & Returns 

At Bleachin Cosmetics,  we aim to make your experience as smooth and enjoyable as possible, from the moment you place your order to the moment your package arrives at your door. Please take a moment to review our Shipping & Returns Policy below.

Shipping Information

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order has been processed, you’ll receive a confirmation email with your tracking details.

During busy periods, promotions, or holidays, processing times may take slightly longer, but we promise to keep you updated every step of the way.

Shipping Times & Costs

Delivery times are estimates and may vary depending on local postal services or unexpected delays.

Order Tracking

Once your order has been shipped, you’ll receive an email containing your tracking number so you can follow your parcel’s journey.

Lost or Damaged Packages

If your order arrives damaged, or if your package appears to be lost, please contact us immediately at info@bleachincosmetics.com with your order number and details.
We’ll investigate with the courier and work to resolve the issue as quickly as possible.

Returns & Refunds

We want you to be completely satisfied with your Bleachin’ purchase.
If for any reason you’re not happy, you can return your order within 14 days of receiving it.

How to Request a Return

1. Contact us within 14 days of delivery at info@bleachincosmetics.com with your order number and reason for return.

2. We’ll provide you with the return instructions.

3. The return shipping costs are at the customer’s expense.

Please note: returns sent without prior email notification cannot be processed.

Product Conditions

To qualify for a return:

• The product must be unused and unopened.

• The seal or hygiene protection must not be broken.

• The product must be returned in its original packaging.

For hygiene reasons, opened or used cosmetic products cannot be returned or refunded.

Refunds

Once your return is received and inspected, we’ll notify you by email.
Approved refunds will be processed within 14 days via your original payment method.
Shipping and return costs are non-refundable.

Exceptions

Returns will not be accepted if:

• The seal or hygiene protection is broken;

• The product has been used or damaged;

• The return request is made after the 14-day period.

Questions?

If you have any questions about shipping, delivery, or returns, feel free to reach out to our team at info@bleachincosmetics.com, we’re happy to help.